Online Booking Help/Information
Following the COVID pandemic and changes to our working procedures all bookings must now be prebooked online via 'Pachesham's Simply Book It' system https://pacheshamgolf.simplybook.it/v2/ We cannot accept bookings from anyone who is not registered on the bookings system.
REGISTRATION/GENERAL TO BOOK INSTRUCTIONS
To Register/Set up Account go to https://pacheshamgolf.simplybook.it/v2/ >Click on the person image top right corner of the home page >sign out fill out appropriately.
To Book go to https://pacheshamgolf.simplybook.it/v2/ Click on >Book now >Select your day >Select your time blocks.. NB blocks go all the way down, scroll to find your preferred time frame block >Select your time >Sign in as an existing client or create a new client account. NB if you do not wish to continue with the booking and are simply creating an account just abandon the booking by >log out >To continue with a booking go to payments and Bingo you are done. The system will then send a confirmation of your booking.
For multiple Bookings you need to book one day/time and then >'add another booking' and select your second booking either a duplicate booking for the same day and time or a new day and time, either way you need to re-select the day and time again. As this is a live booking site if you are trying to select bookings together and are unable to, make the bookings as near as possible together then contact us and we will amend them to the nearest times together for you. TOP TIP if you require multiple bookings together its best to select the '40' or '50' range options as these are at the bottom of the list of range options and are often the last to be selected.
Golf Course Bookings require a tee time for each 6 hole round so if you wish to play 12 holes you would need two tee time starts. Most customers complete a round of 6 holes in 60 minutes so we advise if you wish to play 2 rounds your second tee time is 70-80 minutes later allowing time to re-register for your second round.
To Re-schedule a Booking you can reschedule a booking at any time up to 24 hrs before the booking. Sign into your account from the home page of Simply Book. Go to: the person icon in the top right hand corner and sign in: >select the main menu (denoted by three little lines) also top right corner of the home page >select ‘my bookings’ this will show you all your up/coming and past bookings >select the booking you wish to change, amend accordingly.
Reset your Password we do not have access to customers unique passwords but if you forget/mislay your password we can send you an automated 'reset password link email' from the simply book system. Please note as this is an automated email it can sometimes find its way into your junk folders so please always check. If you need a new password link, just email firstname.lastname@example.org. For reset instructions on what to do when you receive the automated email >reset email instructions.
Cancellation Policy Once bookings are made within the 7 day online calendar you have secured a slot that cannot be resold, at which point all bookings are non refundable. You can reschedule bookings up to 24 hours before and if you are still unable to attend you can transfer your booking to a friend or family member by calling/emailing Pachesham with their information endorsing you are willing to pass the slot on.
Range Loyalty Members: If you want to check your credits at any time; sign into your account from the home page of Simply Book. Go to the person icon top right hand corner and sign in: >select the main menu (denoted by three little lines) also top hand right corner of the home page >select 'membership' and your credit status will appear. If you wish to check any of your bookings > select ‘my bookings’ this will show you all your up/coming and past bookings. To redeem member credits you must select the 'prepaid' range or green fees options usually at the bottom of the selection lists. If you need to amend or cancel a members pre paid booking you will need to contact Pachesham directly on T01372 843453 or email@example.com please note our standard cancellation policy applies to all bookings.
FOR ANY FURTHER MEMBERSHIP QUERIES OR INFORMATION PLEASE EMAIL firstname.lastname@example.org