Online Booking Help/Information

Following the COVID pandemic and changes to our working procedures all bookings must now be prebooked online via 'Pachesham's Simply Book It' system https://pacheshamgolf.simplybook.it/v2/ We cannot accept bookings from anyone who is not registered on the bookings system. 

REGISTRATION/GENERAL TO BOOK INSTRUCTIONS

To Register/Set up Account go to https://pacheshamgolf.simplybook.it/v2/ >Click on the person image top right corner of the home page >sign out fill out appropriately.

To Book go to https://pacheshamgolf.simplybook.it/v2/ Click on >Book now  >Select your day >Select your time blocks.. NB blocks go all the way down,  scroll to find your preferred time frame block >Select your time >Sign in as an existing client or create a new client account. NB if you do not wish to continue with the booking and are simply creating an account just abandon the booking by >log out >To continue with a booking go to payments and Bingo you are done. The system will then send a confirmation of your booking.

Range Bookings: Range Bookings include unlimited balls for one person per bay unless a parent and child. 

Range Bookings: for multiple Bookings on the same day and time; you simply need to alter the amount of persons in the drop down box under your range session selection. For multiple Bookings on different days and times; you need to book one day/time at a time and then select >'add another booking' and select your second booking day and time. Please Note however,  this is a live booking site, so naturally bookings are being made all the time. If you are trying to select bookings together on the same day/time you may have to select several different times before you find a time slot that has multiple sessions available. If you are struggling, simply make the bookings as near as possible together then contact us and we will amend them to the nearest times together for you. TOP TIP if you require multiple bookings together its best to select the '40' or '50' range options as these are at the bottom of the list of range options and are often the last to be selected.

Range Packages: now available to purchase in blocks of 5 or 10, valid for 6 months from the date of purchase. To redeem packages; you simply select a paid session at £12 using >Book Now as normal selecting you sesssion/day/time  (not member services) and upon >check out if you have purchased package credits, your account will display your package on the payment screen, >check/tick the box to use the package as your payment instead of entering card details, >confirm.  Package bookings can be rescheduled in the same way as paid sessions and the same cancellation policies apply. You can check your package credits at any time by going to >packages from your account (once signed in) >my packages.

Golf Course Bookings require a tee time for each 6 hole round so if you wish to play 12 holes you would need to bo book two tee time starts. At Pachesham we promote ready golf allocating no more than 60-80 minutes for each six hole round. So we advise if you wish to play 2 rounds your second tee time is 70-80 minutes after your first  allowing time to re-register for your second round.

To Re-schedule a Booking  with an unlimited rescheduling facility you can reschedule a booking at any time up to 24 hrs before the booking. Sign into your account from the home page of Simply Book. Go to: >the person icon in the top right hand corner and sign in: >select 'more' from the menu bar along the top of the home page  >select ‘my bookings’ this will show you all your up/coming and past bookings >select the booking you wish to change, amend accordingly.

Reset your Password: we do not have access to customers unique passwords but if you forget/mislay your password you can simply.

>go to the Simply Book homepage https://pacheshamgolf.simplybook.it/v2/#

>click on the person icon or the symbol on the top right hand corner of menu bar 

> enter your email and >click on remind password. This will generate an automated email that will be sent to you, with a link attached to enter a new password simply follow the automated instructions. 

Or.. we can send you an automated 'reset email password' but this is essence the same email that you can generate yourself from the simply book system. Please note though,  as these are automated emails they can sometimes find their way into your junk/spam folders so please always check. 

Range Card Loyalty Members: If you want to check your credits at any time; sign into your account from the home page of Simply Book. >Go to the person icon top right hand corner and sign in: >select 'membership' from the top menu bar then >select purchased plans and your credit status will appear. If you wish to check any of your bookings at any time once signed in  >select 'more' from the top menu then >select ‘my bookings’ this will show you all your up/coming and past bookings.

Redeeming Credits:

To redeem 'Mem Pre Paid' credits once signed in you >go to Book Now  >select >Member Pre Paid Services  then >select your chosen service from range to green fees options. If you need to amend or cancel a members pre paid booking however you will need to contact Pachesham directly on T01372 843453 or emailenquiries@pacheshamgolf.co.uk please note our standard cancellation policy however applies to all bookings.

To redeem  'A Green Fee Credit Voucher' follow a normal green fee bookings migration  >go to Book Now >Golf Course & Shortgame Area >select the credit voucher (which can be found at the bottom of the list of options).  The system will automatically pick up that you have a voucher credit against your account and will use this as  paymeent for the booking. If you need to amend or cancel the booking however you will need to contact Pachesham directly on T01372 843453 or emailenquiries@pacheshamgolf.co.uk please note our standard cancellation policy however applies to all bookings.

FOR ANY FURTHER MEMBERSHIP QUERIES OR INFORMATION PLEASE EMAIL enquiries@pacheshamgolf.co.uk